Last Updated: 12 October 2026
This policy explains refunds and cancellations for premium digital content (Sample Papers and Question Banks) purchased on Studique, including the website (studique.in) and the Studique mobile apps.
Premium content is digital and delivered instantly to your Studique account after a successful payment. Because access is granted immediately, please review the pack details and the free preview before purchasing.
We will review and may approve a refund if: you were charged twice for the same pack; the content you paid for is unavailable or materially not as described; or a technical fault on our side prevented you from accessing the content and we could not resolve it within a reasonable time. Refund requests should reach us within 7 days of purchase.
Refunds are not granted for change of mind after accessing the paid content, for content that has been substantially viewed, or where a free preview was available and not used. Purchases of digital content are otherwise final.
Email us at studiquesrm@gmail.com with your registered email address, the approximate purchase date, the pack name, and the reason. If you purchased through the Apple App Store or Google Play, refunds are handled by Apple or Google under their respective policies; please use their refund process and we will honor the outcome.
Approved refunds for web purchases are processed to the original payment method within 5-7 business days. When a refund is approved, the corresponding premium access may be revoked.
Studique premium packs are one-time purchases and are not subscriptions, so there is nothing to cancel. You may remove items from your cart at any time before completing payment.
For any questions about this policy, contact us at studiquesrm@gmail.com.
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